LINE Official Account Features
See below for the main features offered with the LINE Official Account service.
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Broadcasts
Send out messages to the users who have added your account as a friend.
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Chats
Reply directly to inquiries from customers in chats just like those found in LINE. You can also set up auto-response messages.
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Rich menu
This is the large menu users will see at the bottom of the chat with your LINE official account.
Learn more -
LINE VOOM posts
Post short-form videos to your followers on LINE VOOM.
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Outreach
Create coupons for in-store use and send them out in messages, or make digital reward (point) cards.
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LINE Call
Answer incoming voice/video calls from users for free.
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Reports
Check how users are responding to your account with various reports.
Optional features
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Gain friends ads
Use the Gain friends Ads and LINE Ads (Gain friends) features to display ads for getting more friends through the LINE app.
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Messaging API
Personalize your messages.